Returns
Refund Policy:
Poppy Kids Co does not offer exchanges.
Items may be returned under the following conditions:
- Return initiated within 7 days of receiving the item
- Item must be in new, unworn condition free of stains and odors
- Please place item in the original clear plastic bag that it arrived in, if possible
- All swimwear must have tag attached and hygiene liner in place to be eligible for return
- All pajamas/rompers must have yellow tag attached to be eligible for return
Warehouse sale items and items marked 'FINAL SALE' are not eligible for returns
Once return has been received, it may take 5-7 business days for your return to be processed to your original form of payment. The cost of the return shipping label will be deducted from your refund total. This cost varies for each return based on location but the shipping label typically costs between $5-8.
*Personalized Items are NOT eligible for returns.
If you have any questions, do not hesitate to reach out to us via email at poppykidsco@gmail.com. We would be happy to help!